Deliver Best Practice In Service


Our vision

Every day we are seeking to provide strategic partnerships and value-added services to our clients and their customers. We strive to deliver and solve our clients’ most pressing, complicated and strategic initiatives and challenges. We deliver transformative services to allow our clients to compete, survive and thrive in the new digital world.

Committed to

Our mission

Provide unparalleled value to clients seeking to enhance and transform their business.

  • C Committed to Accountability and Fidelity
  • R Renew and Transformative Results with Integrity
  • E Exceed Customer Expectations Consistently
  • E Effective Stewardship in Business and Community
  • D Deliver Best Practices in Service

Leadership In Action

Wheeler Coleman

CEO & Executive Partner

Wheeler Coleman is CEO and Executive Partner at EC-United, a boutique IT consulting firm specializing in providing innovative solutions to transform businesses. He is a two-time CIO and former CTO of the nation’s 4th largest health insurance company. Wheeler has a reputation for “transforming business and simplifying IT” to meet business needs, driving optimum bottom-line returns, reducing costs, minimizing inefficiencies and improving capabilities, building high-performance teams and integrating emerging technology strategically for long-term growth. Wheeler is an MBA graduate of the University of Notre Dame. Get in touch with Wheeler on Twitter, LinkedIn, QuoraPinterest, or his personal website –

Denise Nowak

Vice President of Software Solutions

Denise has over 30 years working for Information Technology organizations, with extensive experience in Unified Communications and Contact Center solutions.

Bethany Clark

Vice President & Chief Administrative Officer

Bethany has over 25 years of experience developing strategies, leading operations, and consulting for clients across myriad industries, including Healthcare, Supply Chain, and Real Estate.

Rick Donaldson

Director of Business Development – VAR

Rick has over 40 years in the IT Industry as an infrastructure / technical consultant and a former senior consultant at IBM, having worked with clients to convert, upgrade, and architect IT solutions.

Fred Reid

Director of Business Development – Contingent Labor

Fred has almost 40 years in the IT Industry as an operations and technical senior account executive having worked for Dell, Unisys and HP.

Bruce Armsterd

Director of Engineering

Bruce has over 30 years of experience across diverse industries in delivering large-scale enterprise solutions within global financial, legal, and specialty insurance.

Jim McCrory

Executive Consultant

Jim McCrory is a results-driven IT Business Strategy leader with deep experience in planning, designing, and implementing innovative Information Technology solutions. Adept at complex problem solving, building and communicating internal and external partnerships, driving strategic growth, and producing value by improving IT alignment with business processes, reducing overhead and streamlining operations. A former Chief Strategist at Health Care Service Corporation, Principal Consultant for McKinsey & Co., and the Feld Group, Jim has over 30 years in the IT and healthcare industry. Jim is a University of Missouri graduate.

Mark Shacklette

Executive Consultant

Mark Shacklette is an adjunct Full Professor of Computer Science at the University of Chicago and a technical advisor in the Management Laboratory at Chicago’s Booth School of Business. He has over thirty years of experience providing strategic consulting in data and information, primarily in the insurance industry. Furthermore, he has provided technical consulting and expert witness support for clients in high speed algorithmic trading and the derivatives industry. Mark has designed and built predictive analytics systems for several clients including Walgreens. Other clients included Abbot, CNA & HCSC. Mark is a Harvard University graduate.

John Jiang

Executive Consultant

John Jiang is an operationally focused executive and entrepreneur with a distinguished track record in both “Big Four” and financial services companies. Thought leader and expert with hand-on experience in successfully developing and implementing cyber security and IT risk management programs for leading organizations. John is able to build and develop high performance teams and orchestrate complex relationships to achieve business objectives. John is a savvy, practical leader skilled in fostering accountability, leading, and transforming organizations for operational excellence. John is a Yale University graduate.

Elevene Bryant

Executive Consultant

Elevene Bryant is a Strategic Operations Executive with a track record implementing IT solutions. Elevene has 30 plus years of health care experience working for Cigna, Aetna, Blue Cross Association and HCSC. Her leadership experience runs the gambit, including managing HMO and managed care functions, call centers and membership operations, customer service technical support, electronic data processing and inter-plan customer service support for National Accounts, Labor Funds, Medicaid, Medicare Advantage and the Federal Employee Program. Elevene is a University of Chicago graduate.

Bob Booz

Executive Advisor

Bob Booz, Executive Consultant and former VP Distinguished Analyst at Gartner with 27 years of healthcare experience. Bob is a frequent speaker on healthcare topics at national and international healthcare conferences, Television appearances on CNBC and CNBC International.  Widely quoted on healthcare issues in the Wall Street Journal, Healthcare IT News and other publications.  Bob has advised healthcare companies nationally on technology improvements, latest trends and process improvements to name a few. He has also worked for Meta Group, Ernst & Young, Arthur Young, Capgemini and Highmark.

We Give Back Our Time, Talent and Treasure


We support our Troops: We support hiring our Veterans and partner with the following organization: Next Career Consulting.

We support STEM Programs: We believe in promoting STEM programs for the young, disadvantaged and minorities like “Year Up Chicago”. Contact us to learn more.

Wheeler Coleman with Year Up Chicago



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